Job Opening At Khalidia Palace Hotel Dubai As Guest Service Agent

Job Opening At Khalidia Palace Hotel Dubai As Guest Service Agent
Khalidia Palace Hotel Dubai announces an exciting job opportunity as a Guest Service Agent. This role is pivotal in shaping the guest experience, ensuring a warm welcome and proficient service throughout their stay.

The Guest Service Agent’s responsibilities include greeting guests upon arrival, managing check-ins and check-outs efficiently, and addressing any guest inquiries with prompt and accurate responses. This position also handles reservations, provides information about hotel services, amenities, and local attractions, and assists with guest requests and complaints to ensure satisfaction.

Eligible candidates for this position must possess excellent communication and interpersonal skills, with proficiency in English. A high school diploma or equivalent is required, and previous experience in customer service or hospitality is highly advantageous. Familiarity with hospitality management software is also beneficial.

This role demands a detail-oriented individual who thrives in a fast-paced environment. The ability to multitask and maintain composure under pressure is essential, as is a commitment to delivering high standards of customer service.

The hotel offers a competitive salary package, comprehensive training, and opportunities for career advancement within the hospitality industry. Additional benefits include health insurance, employee discounts, and the chance to work in one of Dubai’s prestigious hotels.

Candidates passionate about hospitality and customer service are encouraged to apply for this position to contribute to the exceptional service standards that Khalidia Palace Hotel Dubai is known for. This opportunity is not only a job but a stepping stone in a rewarding career in hospitality.