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Guest Relations Agent – Kazakh/Russian Speaker

Rixos Palm Dubai is looking for passionate and guest oriented Guest Relations Agent:

Main Responsibilities:

1. Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
2. Respond to guests needs and anticipate their unstated ones
3. Expect and react promptly to guests’ requirements and inquires
4. Actively listen and resolve guests’ complaints
5. Oversee and coordinate all arrivals and departures of special guests (VIPs)
6. Coordinate and manage communication between guests and staff 
7. Promote all amenities, conveniences and programs offered

About Jobs Opportunities:

• Name of Company: Rixos The Palm Hotel and Suites Dubai
• Primary Sector: Leisure and Tourism
• Job Profile: Guest Relations Agent – Kazakh/Russian Speaker
• Salary: Salaries posted Anonymous by Rixos The Palm Recruiting
• Name of Recruitment: Saniya Khanum
• Job Location: Jobs In Dubai
• Job Type: Full time
• Nationality: Selective
• Education: Equivalent Degree Diploma Holders
• Experience: Mandatory
• Benefits: As Per UAE Labor Law
• Last Updated on: 18th November 2021

Requirements:

1. Proven working experience as GRA
2. Working experience in hospitality
3. Proficiency in English, 
4. Kazakh & Russian language will be considered an asset
5. Excellent problem resolution skills along with outstanding communication and active listening skills
6. Ability to work flexible hours
7. Highly responsible and reliable with a professional presentation
8. BS degree in hospitality management, business administration or related field

How to Apply:

Email CV to: [email protected]

Subject Email: Job Profile | Job ID 

Guest Relations Agent – Kazakh/Russian Speaker | 95497255 

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